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Motorola Q9m / Q9c review

6.7/10 AVG.
RATING



6.7/10
Informr score
The Motorola Q9m / Q9c currently has an Informr score of 6.7 out of 10. This score is based on our evaluation of 28 sources including reviews from users and the web's most trusted critics.


Operating system
Windows Mobile
Processor
Unknown
Screen Size
Unknown
Camera
1+ MP


What the Critics Are Saying...


MobileBurn

The Motorola Q 9m is definitely a well-built device. The QWERTY keyboard's special coating and domed keys make it a joy to use, and the scroll wheel is extremely handy to have as well. Windows Mobile 6 Standard Edition is very solid and offers a robust mobile experience in terms of multimedia. The s...

- Ricky Cadden, MobileBurn
Wired

Everyone knows that sequels tend to suck. (Need I remind everyone of the extra-lame choreographed dance scene in Spiderman 3?) So when we checked out Motorola's follow up to the mighty Q smartphone, we were a bit apprehensive. But you know what? It's actually a pretty neat little deviceif not a tad...

- Terrence Russell, Wired


Prices (Where to Buy)




Common Questions


Motorola released the Q9m / Q9c on August 22, 2007.


We've got you covered! Download a free PDF copy of the Motorola Q9m / Q9c user manual here.


Motorola backs up the Q9m / Q9c with a 1 Year parts & labour warranty.


If your Q9m / Q9c has problems and is still within its warranty period, you could contact Motorola support or the retailer you purchased the phone from. You'll find Motorola's contact information here. If your phone is off warranty and needs repair for a physical problem such as a broken screen or bad battery, you should visit an authorized service centre or a local phone repair shop. You can also connect with others in The Informr Community Forum to find and share answers to questions.



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Screen Size
Unknown

The Motorola Q9m / Q9c's screen size is Unknown with x pixels resolution.

Processor
Unknown

There is a PXA27x (ARM920T) processor (CPU).

OS

The phone runs on proprietary operating system firmware.

Camera
1+ MP

You can take photos or capture video with the phone's onboard 1+ megapixel camera.

There's no secondary front camera.

Storage
128 MB

Internal memory is 128 MB. An external, MiniSD (up to 4 GB) expansion slot is available for increased storage capacity.

Battery
Unknown

The phone is powered by a Lithium-Ion (Li-Ion) battery. Motorola's performance ratings are 9 days standby time.

Q9m / Q9c Specs

Overview
Release date August 22, 2007
Regions available USA, Canada
Networks
CDMA:
850/1900 MHz
Data:
1xRTT, EV-DO
SIM card No
Dual SIM No
Operating System

Compare Windows Mobile Smartphones

Processor PXA27x (ARM920T)
Internal Storage 128 MB
RAM 64 MB
ROM No
Digital compass No
Flightmode No
Hearing Aid Compatible No
TTY/TDD No
Noise Cancellation No
SAR Head: 1.29 W/kg
Languages No
Manufacturer Warranty 1 Year
Accessories Included AC Charger, Data Cable, Manual, Standard Battery
Power & battery
Type Lithium-Ion (Li-Ion)
Battery Capacity No
Removable Battery Yes
Wireless Charging No
Fast Charging No
Video Playback Time Unknown
Internet Use (Wi-Fi) Unknown
Internet Use (Celluar) Unknown
Talk Time Unknown
Standby Time Up to: 9 days
Physical Characteristics
Design type Bar
Multi-Use Smart Phone / PDA Yes
Colors Black, Lime green
Dimensions [H x W x D] 11.7 x 6.5 x 1.2 cm (4.6 x 2.6 x 0.5 in)
Weight 135 grams
Water Resistant / Waterproof Unknown
Rugged design No
IP Rating No
Antenna Type Internal
Changeable Faceplates No
Display / Screen
Type Color
Technology LCD (TFT)
Colors 65k
Resolution x pixels
Pixel density Unknown
Size Unknown
3D No
Secondary Display No
Graphics Yes
Themes No
Backlit Illumination Yes
Zoom / Magnification No
Screen Orientation Lock No
Multi-Touch No
Fingerprint-Resistant Coating No
Additional Display Features -
Input / Navigation
Sleep / Wake Key No
Home Key No
Mute Key No
Input Type QWERTY
Navigation Type D-pad
Predictive Text Entry No
Physical keyboard No
Voicemail Key Yes
Any Key Answer Yes
Voice Commands Yes
Keypad/Screen Lock Yes
External Volume Control Yes
External Media Playback Controls No
Fingerprint Sensor No
Call Management
Wi-Fi Calling No
Voice over LTE (VoLTE) No
Contact List Capacity Depends on system memory
Multiple Numbers Per Contact 12 numbers
Contact Groups No
Auto Answer Yes
Voice Activated Dialing Yes
Photo Caller ID Yes
Web / Email / Messaging
Web Browser Yes
Email Client Yes
Email Protocols POP3, IMAP, SMTP
Additional Email Features -
Messaging SMS, EMS, MMS, AIM, MSN
Push-to-talk (PTT) No
Connectivity
USB Yes
USB OTG Support No
Infrared No
Bluetooth Yes
Bluetooth Profiles No
Bluetooth Audio Codecs SBC
WiFi No
WiFi Encryption -
Mobile Hotspot No
WiMAX No
Memory Expansion Slot Yes
Expansion Slot Info MiniSD (up to 4 GB)
PC Synchronization Yes
TV Out Unknown
DLNA Support No
NFC No
UMA Support No
Data Tethering Compatibility No
Java Applications No
Brew Applications No
ECML / Digital Wallet No
PictBridge No
Camera
Main Camera
Aperture
Unknown
Resolution
1+ megapixels
Dual lens
No
Zoom
8x digital
Flash
Yes (LED)
Additional Rear Camera Info
Video Recording Formats
3GP / 3GPP, H.264 / AVC, MPEG-4, WMV
Video Recording Parameters
Front Camera
Zoom
No
Additional Front Camera Info
No
Video Recording Parameters
Audio / Video
Audio Playback Yes
Audio Formats MIDI, MP3, AAC+, AAC, AMR, WMA, WAV
Radio No
Video Playback Yes
Video Playback Formats 3GP / 3GPP, H.264 / AVC, MPEG-4, WMV
Mobile TV No
Streaming Video No
External Speakers No
Headset Jack 2.5mm
Custom Ringtones No
Vibration Alert Yes
Downloadable Ringtones Yes
Ringtone Composer No
Ringer ID Yes
Haptic Feedback Vibration No
Speakerphone Yes
Apps
To-Do / Task List Yes
Calendar Yes
World Clock No
Alarm Yes
Stop Watch Yes
Timer No
Calculator Yes
Currency Converter Yes
Viewable document types No
Weather No
Stocks No
Maps No
NotePad Yes
Voice Memos / Recorder Yes
Games Yes
Apps No ()
Included Software / Apps Windows Media Player Mobile 10
More
Additional comments Other Names (AKA): MOTO Q Music 9m

The Q9m and Q9c virtually identical, however, the Q9m features Verizon's custom multimedia interface with support for VCast.

A Windows Mobile 6.1 operating system upgrade is now available for Verizon's Q9c.
Related Links Manual (PDF)
Motorola Q9m / Q9c Reviews
Where to buy Motorola Q9m / Q9c
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Critic Reviews


MobileBurn

Offers a robust mobile experience in terms of multimedia

from MobileBurn

The Motorola Q 9m is definitely a well-built device. The QWERTY keyboard's special coating and domed keys make it a joy to use, and the scroll wheel is extremely handy to have as well. Windows Mobile 6 Standard Edition is very solid and offers a robust mobile experience in terms of multimedia. The sound quality through the Q 9m's speaker is very good, and Verizon's EV-DO high-speed network really supports the device well...

More

The Motorola Q 9m is definitely a well-built device. The QWERTY keyboard's special coating and domed keys make it a joy to use, and the scroll wheel is extremely handy to have as well. Windows Mobile 6 Standard Edition is very solid and offers a robust mobile experience in terms of multimedia. The sound quality through the Q 9m's speaker is very good, and Verizon's EV-DO high-speed network really supports the device well.

However, the battery indicator was extremely misleading, and the lack of a 3.5mm audio jack on a "multimedia" device is disappointing. In any case, the Motorola Q 9m is still a slim smartphone, with superb build quality and an easy to read display. As such, the Q 9m earns a 'Recommended' rating from this reviewer, simply because of the build quality and friendly QWERTY keyboard.

Read full review

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Wired

The Q9m definitely makes the grade as an entertainment device

from Wired

Everyone knows that sequels tend to suck. (Need I remind everyone of the extra-lame choreographed dance scene in Spiderman 3?) So when we checked out Motorola's follow up to the mighty Q smartphone, we were a bit apprehensive. But you know what? It's actually a pretty neat little deviceif not a tad derived. First off, the improved curved QWERTY keyboard and thumbwheel scrolling reeks of Blackberry and the heavily multimedia centered interface has more than a little iPhone flavor. Paired with a flashy paint job and its ability to download music and video from Verizon's speedy EV-DO network, this Windows Mobile 6 device seems more apt for garnering attention at a party rather than editing documents on the fly. But in an obvious attempt at constructing an iPhone killer, Motorola has stretched this device in too many directions. Having both multimedia and productivity-centered home screens is confusing, but the fact that the phone can't be charged off of the USB cable when the battery is low is absolutely perplexing. And annoying. The Q9m definitely makes the grade as an entertainment device, but for business we'll probably stick with the Blackberry...

More

Everyone knows that sequels tend to suck. (Need I remind everyone of the extra-lame choreographed dance scene in Spiderman 3?) So when we checked out Motorola's follow up to the mighty Q smartphone, we were a bit apprehensive. But you know what? It's actually a pretty neat little deviceif not a tad derived. First off, the improved curved QWERTY keyboard and thumbwheel scrolling reeks of Blackberry and the heavily multimedia centered interface has more than a little iPhone flavor. Paired with a flashy paint job and its ability to download music and video from Verizon's speedy EV-DO network, this Windows Mobile 6 device seems more apt for garnering attention at a party rather than editing documents on the fly. But in an obvious attempt at constructing an iPhone killer, Motorola has stretched this device in too many directions. Having both multimedia and productivity-centered home screens is confusing, but the fact that the phone can't be charged off of the USB cable when the battery is low is absolutely perplexing. And annoying. The Q9m definitely makes the grade as an entertainment device, but for business we'll probably stick with the Blackberry.

WIRED Internal antenna ensures a slim profile. Booming stereo speaker is versatile enough for music and calls. Editing documents on the go is a cinch. MiniSD card slot promotes speedy operation via extra memory. Bluetooth tethering and file transfer are included. Dynamic light sensor automatically adjusts backlighting. Stereo Bluetooth headset compatibility eliminates proprietary earphone woes.

TIRED Lack of native Wi-Fi support. 1.3 Megapixels is so 2002. 5 minutes of use has it covered in fingerprints. No Java support. Awkward mic position distorts voice when holding the phone left-handed. Regular multimedia use makes an extended battery option mandatory. Menu navigation can be tricky with the recessed thumbwheel.

Read full review

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User Reviews


Amazon

Smudy Smudge.

from Amazon
The Morotola q9c is great for communication. With the Sprint network, I get better phone reception than anyone I know. When I am driving, I find it convenient to use the voice recogonition, rather than scroll through all my contacts (I know, it's not safe to use a phone while you drive either way). I d...More
The Morotola q9c is great for communication. With the Sprint network, I get better phone reception than anyone I know. When I am driving, I find it convenient to use the voice recogonition, rather than scroll through all my contacts (I know, it's not safe to use a phone while you drive either way). I don't have frail woman hands (despite the fact I am a woman) so the large keyboard is great. I find it's easy to type fast without accidentally hitting five buttons on such a keyboard.I love the windows mobile, although I experianced some troubles getting music I had put on it to play playlists. Problems I have had with the Q9c are limited. The Q9c is definantly not a phone for clumsy people. If not protected, the screen is easily scratched and the whole phone is very prone to smudges, finger prints, dust collection, ect. Apparently the Spint stores (even when first purchased) don't carry products for the phone and such must be bought special. Even with the extended battery, the constant usage of my phone tends to kill it off. I have to be careful about my phone usage, as to not drain the battery before the end of the day. The phones camera has a nice flash. I don't use the camera too often, but when I do it proves to be convenient enough, no trouble finding how to use it ect. As for storage, I have a storage card and all of my pictures, ect are immediatly transferred to that. Oh, another benifit is that the warrenty I have has been honored well. I had some sort of malfunction with the screen and I took it in to a local store and the problem was solved with in the day. When I first got the phone, I had a problem with the backlight and they completly replaced the phone. I love the service. Less

SYSTEM TAKES UP 100%

I own this phone for almost a year. For the last two months, I have been experiencing system slow down, system uses up 100% CPU constantly. Was this caused by the windows update? I think this started when I updated the software, don't remember. I searched the net for solution, did some hack to it, b...More
I own this phone for almost a year. For the last two months, I have been experiencing system slow down, system uses up 100% CPU constantly. Was this caused by the windows update? I think this started when I updated the software, don't remember. I searched the net for solution, did some hack to it, but only improved a little bit. I hate it. I am waiting for my term to expire and get a better phone. DON'T BUY THIS PHONE. Less
Amazon

Good

from Amazon
It's not a bad phone but it will had been better if the reception wasn't so weak.
Amazon

Ehhhh

from Amazon
I've owned 3 of these phones. It's a great phone. One of the best on the market in my opinion. But, it will freeze up. Mine has twice. It's been covered twice with my warrenty, but it's annoying losing my contacts. But, the phone is great when it works.
Amazon

looks nice but....

from Amazon
Like -size and design Dislike -response speed (slower than any other phone I ever use) -you can not charge the Main Battery from Cigar and USB charger -slow response speed -No GPS -2.5MM headset output -Low camera quality -Small internal memory space I guess this phone is not for business us...More
Like -size and design Dislike -response speed (slower than any other phone I ever use) -you can not charge the Main Battery from Cigar and USB charger -slow response speed -No GPS -2.5MM headset output -Low camera quality -Small internal memory space I guess this phone is not for business use but good for first smart phone user and kids... Less
Amazon

It does the job for me, most of the time.

from Amazon
I don't really use this thing for business purposes. So keep that in mind. Also, it's quite possible that some of these comments/gripes are about Windows Mobile 6.1 and not necessarily about the phone -- but since they come together, they should be considered one product. Here's what I like about the...More
I don't really use this thing for business purposes. So keep that in mind. Also, it's quite possible that some of these comments/gripes are about Windows Mobile 6.1 and not necessarily about the phone -- but since they come together, they should be considered one product. Here's what I like about the phone. The keyboard is great, with solid tactile feedback on the keys. The backlight on the keys is nice too. The screen is great, and overall the phone looks really slick. The camera is not as good as some, but probably as good or better than most. The speakerphone is probably the best of any phones I've ever had. The reception on this phone is on average, probably at least one bar better than my LG VX8600 when sitting in the same place with the same carrier. I use the email functionality all the time. It may be basic, but it works, and it's useful since I don't have access to my personal email account at work. I also like the quick Contacts feature, where you just type a letter and the phone takes you to Contacts and skips down to the letter. Being able to search for a contact using ANY substring (not just first name or last name, etc) is nice too. Here are some of the problems that have been bothering me. I work in an area with pretty bad reception, so I get this tone pretty frequently that I assume means I have no signal. I've tried to turn it off, but I'm pretty sure the option doesn't exist (I have ALL alerts/warnings turned off in the settings already) unless I switch to Silent mode. Now, I can deal with that, but it is a problem that shouldn't exist. I also use my phone as my alarm clock in the morning. Sometimes, somehow, two instances of the alarm clock app get launched together and the phone tries to belt out two alarms simultaneously. Also not the end of the world, but come on. The phone is slow to respond to input, and clicking "Start" routinely requires a 4 or 5 second wait before a response. Many apps don't have "Exit" built in to their menus, so if you want to quit (not just throw it into the background to slow you down even more) you have to launch the task manager and kill the app manually. That's REALLY bad coding practice, by the way. Every so often I just have to reboot the thing when it locks up, too. I don't use any media functionality, or Docs to Go or anything like that. I know that sounds like a lot of complaints, but I still gave it 4 stars because the phone itself is well built and has a lot of features. It's just that somebody (cough cough) dropped the ball when it came to the operating system. Less
Amazon

Great phone

from Amazon
Good phone after updating to WM 6.1, threaded txt msgn and improved web broswing, good at syncing all email clients and chat accts. Great phone but almost impossible to find a good case for it
Amazon

Best smartphone on the market today

from Amazon
First of all let me just tell you that if you have bad or No credit you will have to put down a deposit of something like $50.00 before the order will go through.This is the case here on Amazon and the Sprint website.That being said,this is one outstanding device.With the Moto Q9c you can Watch videos,...More
First of all let me just tell you that if you have bad or No credit you will have to put down a deposit of something like $50.00 before the order will go through.This is the case here on Amazon and the Sprint website.That being said,this is one outstanding device.With the Moto Q9c you can Watch videos,Listen to Music,Play games,Create and edit word documents,Browse the FULL internet at High speed,Download items right from the web browser,Listen to Radio,Get live directions using the GPS feature,Take Pictures and Record Videos(and the videos can be over 30 Minutes in length depending on how much room you have on your Mini SD card).This smartphone can do it ALL!No longer do you have to carry around a Laptop,Cell phone and Mp3 player because this device is all of these things and a lot more.Aside from all the great features the Q9c has,what makes it even better is the Sprint everything plan.There are a few different versions of this plan and you get to choose which one is best for you.I chose the Everything 450 plan which includes 450 anytime Minutes,Unlimited Nights and Weekends,Unlimited Texting,Email,Internet,GPS and sprint TV.This plan costs $69.99 a month.If you REALLY like to talk a lot you can get the $99 Everything Plan which includes all the things i have listed above but also gives you Unlimited talk time.The other nice thing i like about the Q9c is that it has a solid feel to it.This phone fits nicely in the hand and you can hold it for hours on end without your hand cramping up.There isn't one thing bad i can say about this device.Buy it and enjoy.:) Less
Amazon

Doesn't Support Jawbone Bluetooth headset ??????

from Amazon
This phone does not support the Jawbone bluetooth headset. Isn't Bluetooth a "Standard" ? C'mon M, how can you let the little things slip through the cracks on this one? Also, BB is FAR more user friendly, seems like q9M could have used more UI and UX testing prior to release.
Amazon

Great phone when it works

from Amazon
I LOVE this phone. So much that I haven't switched to another one but continue to get new ones when they stop working. But this is my 5th one in less than a month. They are very unstable. They will get stuck on a screen and not come back on even after pulling the battery. Back to Verizon Wireless again...
I LOVE this phone. So much that I haven't switched to another one but continue to get new ones when they stop working. But this is my 5th one in less than a month. They are very unstable. They will get stuck on a screen and not come back on even after pulling the battery. Back to Verizon Wireless again... Less
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