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BlackBerry Classic review

7/10 AVG.
RATING
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BlackBerry Classic
BlackBerry Classic
BlackBerry Classic
BlackBerry Classic
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7/10
Informr score
The BlackBerry Classic currently has an Informr score of 7 out of 10. This score is based on our evaluation of 33 sources including reviews from users and the web's most trusted critics.

What's good

  • All-day battery life
  • QWERTY keyboard
  • Plenty of storage
  • MicroSD support
  • Price

What's bad

  • Square screen
  • Finicky Android support
  • Small screen
  • Weak camera

So the team at RIM is at it again. Their latest offering is a mashup of old school design and new school technology that they’ve labelled the BlackBerry Classic. Does it live up to the expectations of BlackBerry fans around the world or is it another attempt to gain traction in a market that has left it behind? Let’s dive into the reviews.

At first glance, the Classic is a definitely shout out to the glory days of BlackBerry. Designed much like the BlackBerry Bold, the phone features a 3.5-inch 720-by-720 pixel square touch screen and a 4-row QWERTY keyboard. While this is one of the largest screens on a BlackBerry to date, the resolution is a bit lower than the Passport. Despite the upgrade, CNet calls the display “uncomfortably small in the age of the big-screen phones.” However, after putting it through its paces, International Business Times declared it “sharp, accurate and well-lit.”

Powering the phone is a 1.5GHz dual-core processor and 2GB of RAM. While definitely behind the flagship devices of other manufacturers, most reviews noted great performance in native apps and general use. Unfortunately, if you start trying to play games or really push the processor, reviews go downhill fast. International Business Times summed up opinions well, saying, “the experience often felt slow and clunky.” But then, in many ways, a BlackBerry isn’t designed for gaming and watching movies. It has always been, and continues to be, a productivity device at its core.

With 16GB of storage and microSD card support, there is plenty of room for apps, pictures, music or whatever else you want to load on your device. This will allow you to take full advantage of one of the Classic’s more interesting features. While the phone runs BlackBerry OS 10.3.1, it offers support for Android apps through the Amazon Appstore. Unfortunately, this feature is firmly both a negative and positive in most reviews due to the square screen and weak processor. Reviews all noted sluggish load times, slow performance and straight out incompatibility with a number of popular apps and games.

A major perk, and one of the biggest reasons that BlackBerry lovers are still holding on, is the physical QWERTY keyboard on the Classic. Combine that with the row of buttons and the touchpad, known as the Toolbelt, and reviews all applaud how easy it is to crank out emails, check texts or rip through spreadsheets. If you’ve used a previous BlackBerry, the keyboard has changed slightly, dropping the curved design for straight lines. However, reviews of the clicky buttons, spacing and responsiveness are great. The Verge says, “There simply isn’t a more satisfying typing experience to be had with two thumbs.”

If you need to snap a few pictures, the phone includes an 8-megapixel rear-facing camera and a 2-megapixel shooter up front. Reviews are hit and miss with the camera, with many sighting white balance issues and all noting a muted and fuzzy appearance in dim lighting.

All of this is kept running with a non-replaceable 2515mAh battery. While this might seem low compared to the latest flagship models, reviews indicate the Classic’s modest hardware helps to offset the capacity a bit. All reviews were able to pull a full day’s use on a single charge, with some noting a couple days. CrackBerry put it through it’s paces and said, CrackBerry the battery lasted “throughout the day but was ready for the charger by the end of the night.”

One final innovative feature is the BlackBerry Blend software. When used with another tablet or computer, it allows you to virtually operate your phone from another device. From file synching to text messages and email, you can log in to your phone and use it without having to leave your other device. For enterprise users, it also allows connection to business networks without the hassles of configuring VPNs and other security features.

Overall, reviews for the handset are mixed. While CNet calls it a “reminder that BlackBerry is still at the top of its productivity game,” International Business Times says, “It's highly unlikely that any iPhone or Android owners will switch to this phone, but for businesses looking to upgrade their fleet of ageing Bold 9900s, the Classic makes for a safe and familiar proposition.” Perhaps TechRadar summed it up best, stating, “The Classic is a success in that it's everything a BlackBerry fan could want - but it's debatable just how many fans are out there.”


BlackBerry
Operating system
Operating system
BlackBerry
1.5 GHz
Processor
Processor
1.5 GHz
3.5"
Screen Size
Screen Size
3.5"
8+ MP
Camera
Camera
8+ MP
2515 mAh
Battery


What the Critics Are Saying...


Gadgets 360
Gadgets 360

Maybe the Classic could have been a serious contender a few years ago, but like most things BlackBerry has done since its decline began, it's just too little too late. The Classic could have helped the company maintain its momentum, but it won't bring back users who have already moved on. Sure it ha...

- Jamshed Avari, Gadgets 360
Tech Advisor
Tech Advisor

This is a hard product to score. If you want a smartphone with a keyboard, and you want it purely for messaging and calls, with a little web-browsing thrown in, the BlackBerry Classic is the perfect device at an excellent price. A five star product. But general smartphone users will be frustrated by...

- Matt Egan, Tech Advisor
Brighthand
Brighthand

True to its name, the BlackBerry Classic mimics the company’s phones of old, all while modernizing the hardware and software alike. To some extent, it succeeds: The phone itself feels great, and the operating system shows improvement, even if it’s still sort of stuck between eras. Most i...

- Andrew Hayward, Brighthand
What Mobile
What Mobile

It’s these caveats, these many, many caveats, that make the BlackBerry Classic difficult to recommend. The company’s shortcut to app support is messy, and by going back to what worked before, it’s brought back all the old issues, from a square screen to the chunky build and space-h...

- Callum Tennent, What Mobile
Berry Review
Berry Review

The Classic is a solid device, building on foundations laid by BlackBerry over many years. It is not meant to bring new customers into the BlackBerry fold; it is meant to keep the corporate- and business-minded customers happy, productive, and secure. If you are looking for bleeding-edge innovation...

- Tim Newcomb, Berry Review


Prices (Where to Buy)




Common Questions


We've got you covered! Download a free PDF copy of the BlackBerry Classic user manual here.


BlackBerry backs up the Classic with a 1 Year parts & labour warranty.


If your Classic has problems and is still within its warranty period, you could contact BlackBerry support or the retailer you purchased the phone from. You'll find BlackBerry's contact information here. If your phone is off warranty and needs repair for a physical problem such as a broken screen or bad battery, you should visit an authorized service centre or a local phone repair shop. You can also connect with others in The Informr Community Forum to find and share answers to questions.




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Quick view

Screen Size
3.5"

The BlackBerry Classic's screen size is 3.5 inches with 720 x 720 pixels resolution.

Processor
1.5 GHz

There is a Qualcomm Snapdragon S4 MSM8960 Dual core 1.5 GHz processor (CPU).

OS

The phone runs on the BlackBerry 10 (Update Available: 10.3.1.2072) operating system (OS).

Camera
8+ MP

You can take photos with the phone's onboard 8+ MP camera.

There is also a secondary front facing camera with 2+ megapixels resolution.

Storage
16 GB

Internal memory is 16 GB. An external, MicroSD, MicroSDHC, microSDXC (up to 128 GB) expansion slot is available for increased storage capacity.

Battery
2515mAh

The phone is powered by a Lithium-Ion (Li-Ion), 2515 mAh battery. BlackBerry's performance ratings are 1032 minutes, 561 minutes Wi-Fi surfing.

BlackBerry Classic Specs

Overview
Release Date December 17, 2014
Regions Available USA, Canada
Operating System BlackBerry 10 (Update Available: 10.3.1.2072)

Compare BlackBerry Smartphones

Processor Qualcomm Snapdragon S4 MSM8960 Dual core 1.5 GHz
Internal Storage 16 GB
RAM 2 GB
Hearing Aid Compatible Yes
TTY/TDD Yes
Noise Cancellation Yes
SAR Head: 1.12 W/kg
Body: 1.19 W/kg
Manufacturer Warranty 1 Year
Accessories Included AC Charger, Manual, Standard Battery
Cellular
Networks
GPRS, EDGE, HSUPA, HSPA+, LTE
Mobile / Cellular Data
4G/LTE
Push-to-talk (PTT) No
Wi-Fi Calling Unknown
Voice over LTE (VoLTE) Unknown
SIM card size
Yes
Dual SIM No
Connectivity
USB Yes
USB OTG Support No
GPS Type A-GPS
Infrared No
Bluetooth Yes
Bluetooth Profiles AVRCP, OPP/FTP, HFP, HSP
Bluetooth Audio Codecs SBC
Wi-Fi 802.11 b/g/n
Mobile Hotspot Yes
Memory Expansion Slot Yes
Expansion Slot Info MicroSD, MicroSDHC, microSDXC (up to 128 GB)
NFC Yes
Data Tethering Compatibility Yes
Camera
Main Camera
Resolution / Aperture
8+ Megapixels
Zoom
5x digital
Flash
Yes (LED)
Additional Rear Camera Info
Auto focus, Face detection, Geotagging, Image stabilization, Multi-shot, Night mode, Panorama, Burst mode, HDR, Time shift mode
Video Recording Formats
3GP / 3GPP, H.264 / AVC, MPEG-4, WMV, DivX, XviD
Video Recording Parameters
Full HD (1920 x 1080 pixels), 30 fps
Front Camera
Resolution / Aperture
2+ Megapixels
Additional Front Camera Info
No
Video Recording Parameters
Display / Screen
Type Color
Technology LCD
Colors 16.7 million
Resolution 720 x 720 pixels
Pixel Density 294 pixels
Size 3.5 inches
Secondary Display No
Sensors Ambient Light, Proximity, Motion / Accelerometer, Gyroscope, Digital Compass
Multi-Touch Yes
Fingerprint-Resistant Coating No
Additional Display Features Capacitive touch screen
Power & Battery
Battery Type Lithium-Ion (Li-Ion)
Battery Capacity 2515 mAh
Removable Battery Yes
Wireless Charging No
Fast Charging No
Video Playback Time Up to 822 minutes
Internet Use (Wi-Fi) Up to 561 minutes
Internet Use (Cellular) Unknown
Talk Time Up to 1032 minutes
Standby Time Up to 15.2 days
Mixed Usage
Physical Characteristics
Design Type Bar
Material Plastic
Colors Black, White, Cobalt Blue
Dimensions [H x W x D] 13.1 x 7.2 x 1 cm (5.2 x 2.8 x 0.4 in)
Weight 178 grams
Water Resistant / Waterproof Unknown
Rugged design No
IP Rating No
Headset Jack 3.5mm
External Speakers Yes
Input / Navigation
Sleep / Wake Key Yes
Home Key No
Input / Keyboard Type QWERTY
Navigation Type Optical pad, Touchscreen
External Volume Control Yes
Fingerprint Sensor No
More
Additional Information Other Names (AKA): BlackBerry Q20
Related Links Manual (PDF)
BlackBerry Classic Reviews
Where to buy BlackBerry Classic
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