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How do I go over data limit while data is switched to off on phone and on I'm using WiFi?
I hardly use my internet at all while I'm at home I'm always on my WiFi I recently just got a message saying I went over my cap while I was on my WiFi and the data was switch to off on my phone. How is this possible
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Hi Michael. Are you using an iPhone? If you are, I'm thinking it's Wi-Fi Assist. It automatically turns on mobile data when Wi-Fi connectivitiy is poor. Open Settings > Mobile Data > turn off Wi-Fi Assist.