UPDATE: Metro provides a money-back guarantee through their Return Policy to ensure complete customer satisfaction. In the event that a purchase does not meet your expectations, you can return the product for a full refund. If the purchase was made online, the product must be returned by mail within 14 days of delivery. If the purchase was made in-store, it must be returned within 14 days at any Metro store. To be eligible for a refund, the returned product must meet certain criteria:

• In Original packaging with accessories
• Not a device upgrade

If you're within 7 days since purchase, you can still return it. Check MetroPCS return policy for more info.