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- Answer this question
- Log in to your Self Serve account.
- Select Self Serve at the top of the screen, and select Mobile services from the drop-down menu.
- Your current plan will be shown. To change it, select Change my plan.
- Select your phone type.
- Choose the plan you want, and select Switch to this plan.
- Review the plan details, and select Change to this plan.
- Select I Agree to change plans.
- Woohoo! You’ve changed your rate plan. Koodo Mobile will send you a confirmation email.