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How come I can't receive text messages from just one person and what should be done to solve this issue?

I live in canada, and I have the virgin mobile plan, on my Samsung Gravity 3 phone. My friend lives in Washington, and when I text her, she gets it, but when she texts me, I don't.
I know its not an International/North American problem, because I text someone else who lives in the USA, and it works perfectly. I can their texts, they get mine.

But with my one friend, I cant get hers, but she gets mine. Could it be Virgin Mobile, or my phone? Or her phone, or her carrier?




It could be a problem with any of your carriers. Report your issue with Virgin Mobile and your friend should also report the issue to her carrier, and hopefully your problem will get fixed.



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