I cannot make or receive calls after running out of minutes and then replacing them. I can text and receive texts with no problems. My account shows 1500 minutes. All connections are good per Tracfone (spent 3 hrs on the phone with them). They want to replace my phone, but I think the problem is software related. Removing the battery/SIM card didn't help.
Hi VermontGirl. Can you try using the SIM card with other phones so to confirm that the issue is within the phone.