If I got a phone, and I'm in the 14 day buyers remorse, but I wanted the larger phone, and got paid a few days into the first 14 days, can I pay the extra amount, and get the larger one? As long as there is nothing wrong with the original phone, or the packaging?
Tried to return my cell without success withing the 15 day period. Was not considered to be 'in complete and original condition' because I no longer have the box. Does anyone have the Rogers written definition of 'complete and original'? The cell is complete and in original condition.
Thanks.
You can return or exchange your phone, provided you meet the following criteria:
If the device is bought online or call center and shipped to your home:
If the device is bought from a Rogers store
Take note of this when shipping your device:
1. Make sure
2. Place device and all included accessories and manuals into the original or comparable box, including bubble wrap or newspaper to protect the contents.
3. Attach the UPS authorized return service label included in your device's original contents to the box.
4. Record the tracking number starting with "1Z" to track the return shipment.
5. Contact UPS at 1 800 742-5877 to arrange for pick up, or drop the package off at the nearest UPS depot or drop box.
After the device has been returned