My elderly dad can't use predictive text and some how he has managed to get it on but we can't knock it off !
I have the same problem and pressing and holding # did not help. Actually I could not find any way to turn off the predictive tekst (ezi). And this is really annoying for my mother who uses the telephone.
When entering text, try press and holding '#' key and check if predictive text is off. Please let me know if that works.
It's the Alcatel 20.00 easy use phone with large keypad for elderly people. It's only £25.00 from Vodafone.
Hi there. Would love to help you out but I need to know which Alcatel phone are you using.